Our 90-Day Money-Back Policy
90-Day Money-Back Guarantee Policy
Thank you for choosing our products. We are committed to ensuring your complete satisfaction with your purchase. If you are not entirely satisfied, you can return most items within 90 days of the purchase date for a full refund under our Money-Back Guarantee Policy.
Eligibility Criteria:
- Time Frame: To be eligible for a return, your item must be returned within 90 days from the date of purchase.
- Condition of Items: Items must be in the same condition that you received them, unused, and in their original packaging.
- Proof of Purchase: A valid receipt or proof of purchase is required to complete your return.
Return Process:
- Contact Us: To initiate a return, please contact our customer service team with your order details. We will provide you with instructions on how to return your item.
- Shipping Instructions: Follow the return instructions provided by our team to ensure the item is returned safely.
Exclusions and Limitations:
- Non-Returnable Items: Certain items are non-returnable due to their nature, such as personalized products, perishable goods, or items marked as non-returnable.
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Return Shipping Channels: Due to limitations in our return shipping channels, some items may not qualify for the 90-day money-back guarantee. This includes but is not limited to:
- Large or oversized items
- Items requiring special shipping arrangements
- Items shipped to remote locations
Our customer service team will inform you if your item falls into one of these categories upon initiating a return.
Refunds:
- Processing Time: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
- Shipping Costs: Original shipping costs are non-refundable. You will be responsible for paying for your own shipping costs for returning your item.
Contact Information: If you have any questions about our 90-Day Money-Back Guarantee Policy, please contact our customer service team here.